Please read these General Terms and Conditions (the ”Terms and Conditions”) carefully before accessing and using the website www.intips.me.
1.1. “Tip” shall mean a payment transaction initiated by a Tipper to a Creator via the INTIPS Platform, whereby the Tipper is the Payer and the Creator is the Payee.
1.2. “Payment Service Provider” shall mean any entity authorised to process a Debit/Credit Card payment for a Tip or to provide Payment Services as defined in Annex I of Directive (eu) 2015/2366 of the European Parliament and of the Council of 25 november 2015 on payment services in the internal market, amending directives 2002/65/EC, 2009/110/EC and 2013/36/EU and regulation (eu) no 1093/2010, and repealing directive 2007/64/EC.
1.3. “Payment Services” shall mean the services defined in Annex I of Directive (eu) 2015/2366 of the European Parliament and of the Council of 25 november 2015 on payment services in the internal market, amending directives 2002/65/EC, 2009/110/EC and 2013/36/EU and regulation (eu) no 1093/2010, and repealing directive 2007/64/EC.
2.1. PIXELCRAFT STUDIOS LIMITED is a company organised under the laws of Ireland with registration number 759805, and having its registered address at Ormond Building, 31-36 Ormond Quay Upper, Dublin 7, Dublin, Dublin D07 EE37 (” INTIPS”, ”we”, ”us”, ”our”).
2.2. INTIPS has created the INTIPS solution (the ”Platform”) through which users in the European Economic Area can send tips to their favourite Creators via a tipping link.
2.3. For the purpose of executing payment transactions on the Platform, INTIPS has partnered with external payment services providers (the “Payment Services Providers”) which execute any payment services transactions requested by the Consumer on the Platform.
2.4. These Terms and Conditions apply between us and you as a user of the Platform only (”Consumer”, ”you” or ”your”). When executing a Tip as a Tipper, you accept these Terms and Conditions regarding the use of the Platform. Simultaneously, or at a later stage, you may execute payment transactions on the Platform, which is integrated with the Payment Services Providers’ solutions and that provides you with Payment Services. These Terms and Conditions together with INTIPS’s privacy policy (the ”Privacy Policy”) form a legal agreement (the ”Agreement”) between you and INTIPS, governing your use of the Platform.
2.5. To access the INTIPS web portal you need an internet connection, a computer, a smartphone or a tablet with a web browser (as applicable). You will find information regarding available operating systems and versions of web browsers etc. on www.intips.me.
2.6. You may only use the Platform for your personal use and in accordance with the Agreement. The Agreement is for an indefinite term, meaning that it will continue in force until you or INTIPS terminate it, in accordance with the provisions of this Agreement.
2.7. The language of the Agreement is English and all communications will be conducted in English unless otherwise stated in the Terms and Conditions. You can at all times download a copy of these Terms and Conditions from the Platform or receive a copy from the Customer Support.
3.1.1. To use the Platform as a Tipper (i.e. Sending tips to Creators) you need to fulfil the following requirements:
3.1.2. In order to send a Tip to a Creator, you need to click the INTIPS Tipping Link (the “Tipping Link”) of the Creator of your choice and follow the payment instructions.
3.1.3. In order to execute a Tip transaction you may choose among the following payment methods:
3.1.4. By using the Platform as a Tipper to send Tips, you accept and acknowledge that :
3.1.5. By using the Platform as a Creator to receive Tips, you accept and acknowledge that:
4.1. Any tipping transaction on INTIPS results in the purchase of a digital good sold by INTIPS to you. Digital goods consist of digital content such as pictures, GIF, emojis, or videos.
4.2. The digital goods that you purchase when tipping a Creator will be delivered to you to the email address you entered in the Tipping Link interface.
5.1. The Platform contains fees applied to tips (i.e. the sale of digital goods when executing a Tip to a Creator).
5.2. The Tipping fees (the “Tipping Fees”) are withheld from any Tip sent to the Creator. The Tipping Fees are disclosed at the final payment confirmation page of the Tipping Link interface.
5.3. The Tipping Fees are automatically withheld by INTIPS from the amount paid to the Creator upon execution of the Tip via the Tipping Link interface. It means that if you wish to Tip a Creator for 10€, you will only pay 10€ and the fees will be deducted when the Tip will be sent to the Creator.
6.1. A “Refund” shall mean the restitution of any amount paid by the User to the User and the cancellation of any Tipping transaction in part or in full which was initiated in consideration for the amount restituted to the User. However, any Tip executed on INTIPS is non-refundable, unless otherwise agreed by INTIPS with you in writing on an exceptional basis.
6.2. A “Chargeback” shall mean the return of funds to a customer's associated Credit Card or Debit Card account after the user disputes a card payment on their card statement. Chargebacks may only be triggered in cases of disputes of a transaction successfully carried out where the user paid a Tip to a Creator on INTIPS with a Credit Card or a Debit Card. The initiation of Chargebacks is subject to the provisions of the Terms of Service of the user’s Bank, Credit card or Debit Card provider, INTIPS shall be liable to cooperate with the user’s Bank, Credit card or Debit Card provider in order to ensure the effective processing of the approved Chargeback requests.
7.1. INTIPS will provide customer support services relating to the Platform as well as the Tips executed through the Platform (”Customer Support”) and you are welcome to contact the Customer Support if you have any questions about the Platform. The Customer Support is accessible via e-mail on support@intips.me. The Customer Support is open between 10:00 and 16:00 CET during Swedish banking days. Customer Support is available in the English language.
7.2. You acknowledge and understand that the Customer Support constitutes a first support line, and that the Customer Support may need to contact INTIPS or any other partners of INTIPS engaged for the supply of the Platform for second line support as necessary.
7.3. For any complaints or claims you may have regarding Creators that you have Tipped, please contact the Creator directly. The Creator is liable for any statements or disclosures they make in relation to the receipt of Tips in accordance with laws applicable to the Tips, and neither INTIPS nor Payment Service Provider assume any liability regarding such statements or disclosures.
Please read these General Terms and Conditions (the ”Terms and Conditions”) carefully before accessing and using the website www.intips.me.
1.1. “Tip” shall mean a payment transaction initiated by a Tipper to a Creator via the INTIPS Platform, whereby the Tipper is the Payer and the Creator is the Payee.
1.2. “Payment Service Provider” shall mean any entity authorised to process a Debit/Credit Card payment for a Tip or to provide Payment Services as defined in Annex I of Directive (eu) 2015/2366 of the European Parliament and of the Council of 25 november 2015 on payment services in the internal market, amending directives 2002/65/EC, 2009/110/EC and 2013/36/EU and regulation (eu) no 1093/2010, and repealing directive 2007/64/EC.
1.3. “Payment Services” shall mean the services defined in Annex I of Directive (eu) 2015/2366 of the European Parliament and of the Council of 25 november 2015 on payment services in the internal market, amending directives 2002/65/EC, 2009/110/EC and 2013/36/EU and regulation (eu) no 1093/2010, and repealing directive 2007/64/EC.
2.1. PIXELCRAFT STUDIOS LIMITED is a company organised under the laws of Ireland with registration number 759805, and having its registered address at Ormond Building, 31-36 Ormond Quay Upper, Dublin 7, Dublin, Dublin D07 EE37 (” INTIPS”, ”we”, ”us”, ”our”).
2.2. INTIPS has created the INTIPS solution (the ”Platform”) through which users in the European Economic Area can send tips to their favourite Creators via a tipping link.
2.3. For the purpose of executing payment transactions on the Platform, INTIPS has partnered with external payment services providers (the “Payment Services Providers”) which execute any payment services transactions requested by the Consumer on the Platform.
2.4. These Terms and Conditions apply between us and you as a user of the Platform only (”Consumer”, ”you” or ”your”). When executing a Tip as a Tipper, you accept these Terms and Conditions regarding the use of the Platform. Simultaneously, or at a later stage, you may execute payment transactions on the Platform, which is integrated with the Payment Services Providers’ solutions and that provides you with Payment Services. These Terms and Conditions together with INTIPS’s privacy policy (the ”Privacy Policy”) form a legal agreement (the ”Agreement”) between you and INTIPS, governing your use of the Platform.
2.5. To access the INTIPS web portal you need an internet connection, a computer, a smartphone or a tablet with a web browser (as applicable). You will find information regarding available operating systems and versions of web browsers etc. on www.intips.me.
2.6. You may only use the Platform for your personal use and in accordance with the Agreement. The Agreement is for an indefinite term, meaning that it will continue in force until you or INTIPS terminate it, in accordance with the provisions of this Agreement.
2.7. The language of the Agreement is English and all communications will be conducted in English unless otherwise stated in the Terms and Conditions. You can at all times download a copy of these Terms and Conditions from the Platform or receive a copy from the Customer Support.
3.1.1. To use the Platform as a Tipper (i.e. Sending tips to Creators) you need to fulfil the following requirements:
3.1.2. In order to send a Tip to a Creator, you need to click the INTIPS Tipping Link (the “Tipping Link”) of the Creator of your choice and follow the payment instructions.
3.1.3. In order to execute a Tip transaction you may choose among the following payment methods:
3.1.4. By using the Platform as a Tipper to send Tips, you accept and acknowledge that :
3.1.5. By using the Platform as a Creator to receive Tips, you accept and acknowledge that:
4.1. Any tipping transaction on INTIPS results in the purchase of a digital good sold by INTIPS to you. Digital goods consist of digital content such as pictures, GIF, emojis, or videos.
4.2. The digital goods that you purchase when tipping a Creator will be delivered to you to the email address you entered in the Tipping Link interface.
5.1. The Platform contains fees applied to tips (i.e. the sale of digital goods when executing a Tip to a Creator).
5.2. The Tipping fees (the “Tipping Fees”) are withheld from any Tip sent to the Creator. The Tipping Fees are disclosed at the final payment confirmation page of the Tipping Link interface.
5.3. The Tipping Fees are automatically withheld by INTIPS from the amount paid to the Creator upon execution of the Tip via the Tipping Link interface. It means that if you wish to Tip a Creator for 10€, you will only pay 10€ and the fees will be deducted when the Tip will be sent to the Creator.
6.1. A “Refund” shall mean the restitution of any amount paid by the User to the User and the cancellation of any Tipping transaction in part or in full which was initiated in consideration for the amount restituted to the User. However, any Tip executed on INTIPS is non-refundable, unless otherwise agreed by INTIPS with you in writing on an exceptional basis.
6.2. A “Chargeback” shall mean the return of funds to a customer's associated Credit Card or Debit Card account after the user disputes a card payment on their card statement. Chargebacks may only be triggered in cases of disputes of a transaction successfully carried out where the user paid a Tip to a Creator on INTIPS with a Credit Card or a Debit Card. The initiation of Chargebacks is subject to the provisions of the Terms of Service of the user’s Bank, Credit card or Debit Card provider, INTIPS shall be liable to cooperate with the user’s Bank, Credit card or Debit Card provider in order to ensure the effective processing of the approved Chargeback requests.
7.1. INTIPS will provide customer support services relating to the Platform as well as the Tips executed through the Platform (”Customer Support”) and you are welcome to contact the Customer Support if you have any questions about the Platform. The Customer Support is accessible via e-mail on support@intips.me. The Customer Support is open between 10:00 and 16:00 CET during Swedish banking days. Customer Support is available in the English language.
7.2. You acknowledge and understand that the Customer Support constitutes a first support line, and that the Customer Support may need to contact INTIPS or any other partners of INTIPS engaged for the supply of the Platform for second line support as necessary.
7.3. For any complaints or claims you may have regarding Creators that you have Tipped, please contact the Creator directly. The Creator is liable for any statements or disclosures they make in relation to the receipt of Tips in accordance with laws applicable to the Tips, and neither INTIPS nor Payment Service Provider assume any liability regarding such statements or disclosures.
8.1. INTIPS collects and processes personal data about you for the purpose of providing the Platform. INTIPS is the data controller for the personal data processed for the purpose of providing Tips on the Platform, for the Customer Support and is responsible for your personal data processed for the purpose of the Customer Support.
8.2. It is INTIPS’s duty to keep the personal data that INTIPS processes about you safe and secure. INTIPS will not disclose information you communicated to INTIPS for the purpose of executing a Tip and use of the Platform to third parties outside the circle of trusted suppliers INTIPS work with to provide the Platform, other than as required by the laws of Sweden or applicable EU legislation.
8.3. It is important that you understand how INTIPS processes your personal data. INTIPS values its customers' privacy and processes and protects the personal data of our customers in accordance with the requirements of the General Data Protection Regulation (GDPR). Please see INTIPS's Privacy Policy which sets out the full details on the personal data that INTIPS collects, how it is used and kept safe and for how long it is stored.
9.1. INTIPS may unilaterally change the Agreement (such as these Terms and Conditions or the Privacy Policy) from time-to-time, for example to introduce new features or to comply with applicable law.
9.2. As a Tipper, we recommend thoroughly reading these Terms and Conditions before entering any Tipping transaction on the Platform. Further, as you do not need to maintain any account in order to execute Tips on the Platform, you may stop using the Platform at any time and free of charge without notice period.
9.3. In addition, INTIPS may (i) suspend your use of the Platform (or any part thereof), or (ii) terminate the Agreement and your Platform access (or any part thereof) with immediate effect if you, in INTIPS’s opinion, materially breach the Agreement, any applicable laws or if INTIPS is required to do so under any law, regulation, court order or request of an authority.
10.1. Changes to Platform. INTIPS may need to make changes, updates and upgrades to the Platform as it sees fit from time to time. In such a case you will be notified in advance.
10.2. Intellectual property rights. Upon entering into the Agreement, INTIPS grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable right to use the Platform. All the intellectual property in the Platform are owned by INTIPS or INTIPS’s licensors (such as INTIPS’s logo and designs, the content on the Platform, all software and source code, trademarks, know-how and data related to the Platform). You do not have any right to use INTIPS’s or INTIPS’s licensors’ names, trademarks, logos or other intellectual property. You must not copy, reproduce, modify, reverse engineer or disassemble any of INTIPS’s products, services or any intellectual property rights.
10.3. INTIPS’s liability. The Platform is provided ”as is” and INTIPS cannot guarantee that the Platform will be free from faults or interruptions. This is partly due to the fact that INTIPS relies on some third parties to provide the Platform.
10.4. INTIPS is not liable for any Payment Services provided to you, and INTIPS does not undertake any responsibility in relation thereto.
10.5. Exclusions of liability. In addition to the above and to the extent such limitation is permitted by law, INTIPS will not be responsible:
10.6. Force Majeure. INTIPS shall not be liable for any breach or delay in the performance of INTIPS’s obligations under the Agreement if such breach or delay is caused, directly or indirectly, by fire, flood, earthquake, elements of nature, wars (incl. cyberwar), civil or military disturbances, acts of terrorism, sabotage, strikes, riots, epidemic, pandemic or any cause beyond the reasonable control of INTIPS (“force majeure event”). Should a force majeure event occur you will be notified thereof and INTIPS will be excused from performance of the obligations being affected for as long as such force majeure event prevails.
10.7. Severability. If any of the provisions of the Agreement is deemed invalid, unlawful or unenforceable, the remaining provisions of the Agreement shall continue to be valid and binding on you and INTIPS.
10.8. Assignment. You may not assign your rights or obligations under the Agreement to a third party and you are the sole party to the Agreement with INTIPS. You are liable until the Platform Account is terminated. INTIPS may assign its rights or obligations under the Agreement to an INTIPS group company or to any third party without your prior consent.
10.9. No waiver. INTIPS has the right to exercise any right or remedy it has under the Agreement at any time, even if such exercise is delayed, or INTIPS previously failed to exercise any right or remedy it is entitled to.
10.10. Irish law applies. The Agreement shall be governed by the law of the Republic of Ireland without regard to conflict of law principles.
10.11. Dispute resolution. If you are dissatisfied with INTIPS, please contact Customer Support. If you wish to know more about your rights as a consumer in the Republic of Ireland or submit a formal complaint it can be done online in writing as advised by the Irish Consumer Authority on their website: https://www.ccpc.ie/consumers/shopping/.
10.12. You also have the right to use the European Union’s online dispute resolution Reseller Platform available at https://ec.europa.eu/consumers/odr/main/?event=main.trader.register.
10.13. If legal actions are brought against you by INTIPS, the courts of the Republic of Ireland shall have jurisdiction to settle any dispute. INTIPS does however have the right to bring legal action against you with a court in another country if you are resident in or hold assets in such a country.
10.14. Irish Consumer Rights Act. In accordance with the Irish Consumer Rights Act you, as a consumer, have the right to withdraw from the Agreement entered into with INTIPS as it has been entered into on distance (withdrawal right). However, any digital good purchased on INTIPS by a User constitutes Digital Content to which the User expressly consents that the delivery starts immediately and in a dematerialized manner upon validation of the purchase and to which no withdrawal right applies. Thus, any purchase made through INTIPS is exempted from such withdrawal right of the User in accordance with the Consumer Rights Act.
